--- title: TKH Services LP | Cheers, Coventry Class '26 image: https://info.tkh.edu.eg/hubfs/Visual%201.png --- [![The Knowledge Hub_Logo-03](https://info.tkh.edu.eg/hs-fs/hubfs/The%20Knowledge%20Hub_Logo-03.png?quality=high&width=600&height=76&name=The%20Knowledge%20Hub_Logo-03.png "The Knowledge Hub_Logo-03")](http://tkh.edu.eg) Register to attaend [TKH Website](https://tkh.edu.eg/) ## TKH Services #### Student Life Department **Services** TKH Student Life CONTACT US From 12:00 PM – 3:00 PM G06, Building 2C2D studentlife@tkh.edu.eg Student Life Office is an integral part of the Student Services department and acts as the core central body for all student organizations including student governments, associations, clubs, conferences, and any non-profit student organizations. In addition to managing various developmental and cross-cultural programs, soft skills trainings, workshops, residential life, and co-curricular transcripts   **Office Location:** G06, Building 2C2D **Working Hours:** 11:00 AM TO 4:00 PM **Info Link:** [https://tkh.edu.eg/students-life](https://tkh.edu.eg/admissions/) **Contact person(s):** - Hisham Faramawy Student Life Manager [hisham.faramawy@tkh.edu.eg](mailto:hisham.faramawy@tkh.edu.eg) - Nermine Marei Student Life Officer [nermine.marei@tkh.edu.eg](mailto:nermine.marei@tkh.edu.eg) #### Registry Office **Office services** - Registration for enrolled students - Class scheduling - Issuance of grade notification letters - Enrollment certification - Audit of student records - Graduation monitoring and advising - Support for the Assessment Boards including results and awards - Support for students regarding [assessment extensions, deferrals](https://tkh.edu.eg/wp-content/uploads/2019/02/Assessment-Extensions-and-Deferrals-V1.2-updated.pdf), withdrawal, [temporary withdrawal](https://tkh.edu.eg/wp-content/uploads/2019/02/Temporary-Withdrawal-Refund-Policy-Form-V.1.pdf), and [appeal requests](https://tkh.edu.eg/wp-content/uploads/2019/02/Appeals.pdf) - Implementing military service regulations for male students and coordination with the concerned authorities   **Office Location:** Building 1A | Room 209   **Working Hours**: Sunday through Thursday 9am-4:00pm   **Important Links** - Policies and Regulations: [https://tkh.edu.eg/policies/](https://tkh.edu.eg/policies/) - Academic Regulations: [https://tkh.edu.eg/wp-content/uploads/2019/02/Undergraduate-Academic-Regulations-for-students-enrolled-on-a-course-from-2021.pdf](https://tkh.edu.eg/wp-content/uploads/2019/02/Undergraduate-Academic-Regulations-for-students-enrolled-on-a-course-from-2021.pdf) - [Student-Handbook-20-21.pdf (tkh.edu.eg)](https://tkh.edu.eg/wp-content/uploads/2019/02/Student-Handbook-20-21.pdf) - Attendance Policy: [https://tkh.edu.eg/wp-content/uploads/2019/02/Attendance-Policy-V6.pdf](https://tkh.edu.eg/wp-content/uploads/2019/02/Attendance-Policy-V6.pdf) **Registry Office Email:** [**registrar@tkh.edu.eg**](mailto:registrar@tkh.edu.eg) #### TKH Student Wellbeing & Counseling Department **Self-Awareness Assessments** Providing support to students in issues pertaining to their life and influencing their academic experience, in a confidential, safe, and non-judgmental environment. Advising students in determining external resources for assistance with their mental health where applicable. Providing workshops to create mental health awareness and promote student wellbeing. Liaising with academic staff to ensure a positive experience for students struggling with their mental and emotional wellbeing. Providing academic accommodations for students with all kinds of disabilities and she also provides sessions to academics to help them how to handle students with wellbeing issues and with disabilities and also helps students who have no disabilities but need some advice and guidance on how to handle their life and their studies.   **Office Location:** - Building 2c2d – room 120 **Working Hours:** - Sunday – Wednesday 9 am – 4 pm **Contact person:** - Lubna Salem - Lubna.salem@tkh.edu.eg #### Career Services The Career Services Office's main aim is to bridge the gap between the skills of TKH students and the market needs by providing TKH students with the right tools for career planning and successful employment through an array of career advising services and employability skills programs. **Career Services Office List of Services:** 1. Career Guidance Workshops and Individual Coaching 2. Soft Skills Training 3. Employment Fairs 4. Summer and Winter Internship Programs (off/on-campus) 5. Work-Study Programs (on-campus internships) 6. Field Visits 7. Corporate Info Sessions 8. Experiential Learning Programs 9. ·Self-Awareness Assessments   **Office Location**: Office Number 218 - 2nd floor - Building 2C2D **Working Hours:** Sunday to Thursday from 10:00 AM to 3:00 PM **Contact Information:** Email: careerservices@tkh.edu.eg Phone Number: 01090111637 **Career Services Team:** - **Maha Sobh** – Career Development Lead - **Farah Tarek** – Career Development Sr. Officer - **Habiba Mohamed** – Career Development Jr. Officer #### Fleet Services Our responsibility is to establish a unique fleet service for all TKH community to allow a smooth commute to and from the university campus. - **Bus Service** - TKH universities provide a unique service through its transportation fleet that covers Greater Cairo. - For further information regarding TKH Bus Service routes, time schedule, and policy, you can access the bus service schedule(s) through the following [link](https://tkh.edu.eg/transportation/). Please follow any announcements sent by [fleet@tkh.edu.eg](mailto:fleet@tkh.edu.eg) throughout the year for any updates. - **Parking Management** - TKH Parking Management aims to provide community members and visitors with a safe and efficient parking experience on campus. - Follow parking rules set by the Fleet department according to the Parking Policy [Here](https://tkh.edu.eg/policies/). - **Toll Collection** - This is another service provided by the Fleet Department for TKH Community members who come to campus in their own vehicles. To help them issue the Capital Gate Subscription, the following documents are required: - Copy of national ID. - Copy of personal license. - Copy of Vehicle license. (both sides in one paper) - The capital gate subscription fees. **Fleet Office location:** (1A Building - Ground Floor - G10) – (Working Hours from 9:30 AM – 4:30 PM)                 **Contact Information    **                                                         Fleet Manager: Meselhy Boraie.                      Fleet Hotline Number: 01201187777. Fleet Email: [fleet@tkh.edu.eg](mailto:fleet@tkh.edu.eg) #### IT Support **IT Office Location**: Building 2C2D, 3rd Floor, Room 301 **IT Support Counter**: Building 1C: Ground Floor (Active only during Academic Year) **E-mail** : [it.support@tkh.edu.eg](mailto:it.support@tkh.edu.eg) **Ticketing System**: [https://itsupport.tkh.edu.eg/home](https://itsupport.tkh.edu.eg/home) **IT Support Mobile Number** : 2012-0065-5551 - 2010-9000-1634 **Moodle Support Mobile Number** : 2012-2773-5381 #### Library TKH Library is a central library for all universities hosted at The Knowledge Hub Universities. Our collection includes 5000 books, references, dictionaries, CDs, DVDs, and journals. Our Main Hall includes 24 PCs accessible using TKH account. Our aim is to help all library patrons gain the maximum benefit using our library's resources (printed copies, access to electronic resources (CU), Information Literacy sessions, how to use the library session and more futuristic projects)   **Office Location**: Building 1A - 1st Floor   **Working Hours:** Sunday to Thursday from 10:00 AM to 4:00 PM **Contact Information:** Email:[mona.romia@tkh.edu.eg](mailto:mona.romia@tkh.edu.eg) Library email: [tkh.library@tkh.edu.eg](mailto:tkh.library@tkh.edu.eg)  **Career Services Team:** - **Mona Romia** – Lead Librarian - **Yomna Nasser** – Jr. Librarian    #### Athletic Department The Office of Athletics offers quality athletic activities and learning opportunities to all students. Its programs promote a healthy lifestyle, discipline, teamwork and leadership development, as well as high standards of ethical conduct and sportsmanship. The sports program emphasizes health and enjoyment through recreation, fitness, competitions, and sound physical habits.    **Inside Athletics** - Intramural activities. - Community Services. - Benefits of joining TKH sports teams. - Physical fitness. **Contact Information:** -  Name: Hossam Boraie - Title: Athletics manager - Phone number: 01225111174 - Email: [Hossam.boraie@tkh.edu.eg](mailto:Hossam.boraie@tkh.edu.eg) - Office location: Building 2c2D Room G06 #### Security Department **Security Team Contact Info:** **Name:** Colonel / Ayman Wahid **Title**: Security Manager **Tel**: 01211179192 **Email**: [ayman.wahid@tkh.edu.eg](mailto:ayman.wahid@tkh.edu.eg) **Office Location:** Building 1(A) G09   **Name**: Mohamed Ashraf **Title**: Security Supervisor **Tel**: 01127182594   **Name**: Sayed El Badry **Title**: Security Officer **Tel**: 01009790706   **Lost and Found** **Name**: Heba Karam **Tel**: 01154321672 **Location**: Building 1(A) – Ground Floor - Security office counter #### Medical Department The Medical Department is responsible for providing exceptional healthcare service to all faculty members, students, and staff on campus. TKH Medical Team provides - as a professional first aid provider - the necessary care for emergency cases until they are transported to a well-equipped primary care facility. TKH community members can visit the clinic for consultations related to pathological and psychological disorders. All personal health information is held under strict legal and ethical obligations of confidentiality. Additionally, TKH will provide premium health care insurance to all members of the TKH community that is active and accepted at the nearby hospitals. **Office Location:** Building 2C2D – Room G 14 **Working Hours:** - TKH clinic operates regularly on Sundays through Thursdays. - TKH clinic operates outside of regular business hours when there is an event on - The clinic is closed on holidays observed by all staff/students **Contact Person(s)**: - Maha Roshdy – Physician - Basma Ibrahim – Registered Nurse Medical Hotline: +201211179193 Medical Email: [medical@tkh.edu.eg](mailto:medical@tkh.edu.eg) [Follow us on Facebook](https://www.facebook.com/theknowledgehub.eg) [Follow us on LinkedIn](https://www.linkedin.com/company/theknowledgehub-eg/) [Follow us on Twitter](https://twitter.com/knowledgehubeg) [Follow us on Instagram](https://www.instagram.com/theknowledgehub.eg) © 2022 All rights reserved | TKH ## Team Member Name ![team-member](https://cdn2.hubspot.net/hubfs/5377389/theme/images/stock-images/team-member-1.png) Team member bio information.